New on 254MOBILES? Call 0715 539 455 today to place your order.
Accordion Module
About Us

Over 3 million professionals and enthusiasts in the world of imaging, audio and technology rely on 254mobiles for their equipment needs.

What We Stand For

Customer Satisfaction

At 254mobiles, we will never give you the "hard sell", or try to convince you to purchase something you don't need. We value your patronage and always aim to provide a great shopping experience. You're invited to call us, chat with us, or visit in person—we're waiting to serve you. We'll give you all the time you need to discuss your concerns and graciously welcome any request.

True Know-How

We recruit photography, audio and video specialists as salespeople. By hiring so many accomplished experts, we place years of industry experience and advice at your disposal.

In addition to their own experience,254mobiles associates spend more than 25% of their working time in equipment trainings. Our technology courses teach the science behind the gear we carry, and talks on technique and artistic expression offer insight into how working pros best utilize their equipment. Product training involves demonstrations by manufacturer representatives on the use of new items. Our experts extend their experience to train each other as well, sharing new technologies and ideas. Talk to our pros to find out the latest in equipment development and applications.

Superior Value

254mobiles always offers great prices around the clock, every day. Our extensive selection and business relationships allow us to make deals that translate to exceptional savings for you. Did you know that 254mobiles offers a price-matching policy? If you have an issue with the price of any product, please discuss it with one of our sales professionals via Whatsapp Chat or by calling 0715-539-455. They will do their best to find a way to serve you.

Amazing Selection

254mobiles maintains ample stock of many manufacturers' full product lines, from highly popular brands to obscure, hard-to-find accessories. Our only concern is having the item you need when you need it. And thanks to our precise inventory tracking, if a product is listed as being in stock, you can be sure we have it available for you.

Our Pledge to You

Online or through our call centers, our goal is to support you and provide you with the best solutions for your specific professional or personal needs. Whether you are a first-time buyer or a seasoned professional customer, we are here to serve you. 254mobiles strives continually to give you unbiased, honest, and accurate information to help you make the right decision when purchasing from us.

Come See for Yourself

Shop at Priceinkenya in the way that is most convenient for you: Through our website, by phone or by mail Whichever way you choose, no matter the size of the sale, we're here to help you!

Delivery Info

Free Standard Shipping

Most items qualify for Free Standard Shipping in kenya, even in orders totaling under ksh 10,000

In-stock(items in stock) shipments are usually shipped the same day of order. Totals are calculated after all costs(where applicable) and bundle discounts have been applied. Gift cards, freight charges, duties and taxes do not count towards the ksh 10,000order total. Shipping and taxes are nonrefundable.

 

Free  Delivery in Nairobi

This shipping option includes delivery to your home and placement of the package inside the home.

Free delivery out of Nairobi

This shipping option includes delivery to the nearest G4s Office.Products can be tested t the g4s offices.payment also done at G4s office on collection via mpesa or bank transfer

 

Why didn't my order qualify for Free Shipping?

Your order may not qualify for the following reasons:

  1. It's a special order.
  2. Item is shipped directly from the manufacturer not Priceinkenya.
  3. The item is out of stock or backordered.
  4. The item's particular qualities like it's size, weight, type of material or other things disqualify it.

Where We Ship

We ship allover kenya. So wherever you are, you can get the best advice on the greatest gear at the best prices! Please check below to acquaint yourself with any exceptions and conditions that may apply to you/your region

We currently do not ship to Sudan,South Sudan,Tanzania and Uganda.

Extended Warranty

SOME THINGS IN LIFE ARE BEYOND REPAIR

Buy an extended warranty and get product replacement guarantee on all your purchases

 

What is covered?

Product refers from authorized service center carried our free of cost to its normal operating condition after it has suffered covered failure

This extended warranty program covers the labour, parts and associated charges, including transportation cost towards repair and re-installation of the appliance on site, necessary to repair the product, subject to the exclusions listed as below

Replacement Guarantee during Manufacturer’s Warranty 

Replacement guarantee during manufacturer’s warranty is subject to verification by authorized service centers, software malfunctioning, accidental damages (such as drops, spills & liquid immersion) and defects arising out of natural calamities will not be covered under replacement. The verification process and transaction will take seven days.

Note:

Replacement will be only once during the manufacturer’s warranty period. However extended warranty will be covered on the exchanged product.

Customers in GCC countries will be offered gift cards or online gift cards are applicable.

General Exclusions

  • No liability is accepted towards losses which are covered under manufacturer’s warranty or similar guarantee
  • Loss or Damage caused by wear and tear or normal deterioration
  • Any defect that not initially covered by manufacturer’s or suppliers warranty.
  • Routine maintenance, cleaning, lubrication, adjustments and alignments, overhaul, modification and de-scaling.
  • Any defect caused as a result of improper usage, negligence,transit/transportation damage and willful misuse.
  • Loss or damage caused by extraneous perils such as Fire, Explosion, Flood, Earthquake, Accident, Sand, Water or other natural calamities, Voltage fluctuation, Theft, Attempted theft, malicious damage and Accidental damage.
  • Reception or transmission problems resulting from external causes/perils.
  • Video/Audio head, plugs, batteries, control knobs, connecting cords, remote control, cartridges, cabinets, smart cards, dust bags, air/water filters, fuses, light bulbs, fluorescent tubes, related starters, attachments, cables, light covers, rain cover and other consumables as applicable.
  • Data/hardware corruption arising due to computer virus infection.
  • Modification/alteration or any sort made to the circuitry, original design of the appliance
  • The serial number/model number of the set has been tampered with or removed
  • Any defect caused by usage of wrong power supply, voltage, video head cleaning, corrosion, rust or stains or any problem with supply of electricity, gas or water.
  • Any appliance, which has been used for commercial or rental purpose.
  • Should necessary spare parts for repair be subject to import restrictions of a country resulting in delay in repairs, there will be no liability on the insurers arising out of such delay.
  • Appliances being recalled by the manufacturer.
  • Claims arising from the failure to follow manufacturer’s instructions.
  • Labor costs if no fault is found in the appliance is not covered.
  • Cosmetic damage including but not limited to damage to paintwork or dents or scratches.
  • Costs due to trust, corrosion or water damage.
  • Unauthorized repairs performed by third parties.
  • Loss or damage to recording media, software or data, software defects or software generated problems.
  • Any loss or damage to a person or property, direct, consequential damages arising from the use of or inability to use the appliance.
  • Office Automation & Mobile phones
  • Software including the operating system and software added to the appliance, third party software or the reloading software.
  • Replaceable printer heads.
  • Previously repaired by a non approved service center or service agent, including case changes and the like.
  • Lost of stored data during the process of dismantling for repairs.
  • Consumer Electronics & Home appliances
  • Air filters, evaporator coils, condenser coils, gas charging, circuit breakers, voltage stabilizer, Scanners, remote-control, sheet metal parts, Thermo-coal parts and all plastic parts.
  • Incomplete installation or incorrect operation or incorrect voltage and excessive use and maintenance, cleaning or damage resulting from failure to perform normal maintenance as outlined in the owner’s manual.
  • Any food or medicine loss due to product failure.
  • Coverage is only provided on split & window AC’s upto 3 Ton capacity.

Additional Exclusions

  • I.T Office Automation and Mobile Phones

    1. Software, including the operating system and software added to the appliance, third party software or the reloading software.
    2. Replaceable printer heads.
    3. Previously repaired by a non-approved service center or service agent including case changes and the like.
    4. Loss of stored data during the process of dismantling for repairs.

    TV, Home Theatre, Media Players and Home Appliances

  • Air filters, evaporators coils, condenser coils, gas charging, circuit breakers, voltage stabilizers, scanners, remote controls, sheet metal parts, thermocol parts and all plastic parts.
  • Incomplete installation or incorrect operation or incorrect voltage and excessive use and maintenance as outlined in the owner’s manual.
  • Any food or medicine loss due to product failure.
  • Coverage is only provided on split and window air-conditioners up to – 3ton capacity.
  •  

Cancellations

  • Cancellations of this Extended Warranty plan may be made by the purchaser within 7 days from the date of purchase for any reson upon the original Sharaf DG invoice at Sharaf DG customer care.
  • Sharaf DG reserves the right to vary, modify, or otherwise amend the terms and conditions started herein according to its sole direction.

What to do if your product breaks down?

  • Customer must report the problem to Sharaf DG within (5) five days, failing which the replacement plan will not be applicable.
  • Check the manufacturer’s instructions and make sure the controls are properly set.
  • Ensure it isn’t something you can correct yourself such as scaling blockage or blown fuse.
  • Bring the faulty product to nearest Sharaf DG Store (Customer care).
  • Kindly retain a copy of the invoice and submit it to Sharaf Dg when you bring the faulty product to the Sharaf DG store.
  • Fraud all benefits of the Extended Warranty plan is lost if a fraudulent declaration or claim is made.
Brand Promise

For Sometime now, 254mobiles has been known as the preferred store to find whatever you may want in consumer electronics and appliances. Our unmatched range and availability is backed up by our bold promise – “If we don’t have it, you get it free”.

Put it simply – if there’s something you can’t find in kenya we’ll have it for you within 1-15days, else it’s free! We will have the product ready at one of our stores or deliver it to your home as per your convenience. The Brand Promise covers all products which are officially launched and available in the kenya and are current ‘running’ models.

With over 5000 satisfied customers every year who have shopped with us using our Brand Promise – this is one promise that we deliver on!

 
 
 
 

For enquiries on status of product

Call 0715 539 455

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